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Discontinuation of NTT iNet BB Fiber Service

We at NTT offer our sincere thanks to you for using NTT i-net BB Fiber Internet for residential. We regret to inform you that the service will discontinue with effect from 9 January 2019 as our residential service has come to an end.

Affected service(s)

Internet Access for Residential (Fiber)

  • NTT i-net BB Fiber Internet 200Mbps

Discontinuation Date

Discontinue with effect from 9 January 2019

Alternative service to Migrate

We have made arrangement with alternative service provider, ViewQwest Pte Ltd to continue providing internet service for you at their special rate valid until 31st December 2018.

  • ViewQwest 1Gbps Fiber Broadband with new 12 months contract

Please register your agreement for migrating your Internet service to ViewQwest at https://www.sg.ntt.com/en/agree_migration.html. A ViewQwest representative will contact you for further details.

ViewQwest’s Planned Maintenance (For customer subscribing above ViewQwest 1Gbps Fiber Broadband)

A planned maintenance of up to 4 hours by ViewQwest will be scheduled on 9 January 2019 1 a.m. to 6 a.m. for both the migration and bandwidth upgrade. Customer can continue to use back the existing equipment with ViewQwest 1Gbps Fiber Broadband.

For customer does not subscribe above ViewQwest Fiber Broadband

Customer arranges alternative internet service provider by discontinuation date of our internet service.

Invoice and payment

NTT will bill you for i-net Fiber Internet 200Mbps till 8 January 2019.

Customer Contact

If you have any questions about the notification, please call our Support Desk.
Email: sales@ntt.com.sg
Tel: +65 6871 5400 (please press 3)

 

Notes

  1. Upon cessation of service, we will be disposing of your personal data in accordance with our company’s privacy policy which can be found at https://www.sg.ntt.com/en/privacy-policy.

  2. Customer who subscribes ViewQwest Fiber Broadband, please contact ViewQwest Support Desk from 9th Jan 2019.

  3. Customer who does not subscribe above ViewQwest Fiber Broadband, our internet service will discontinue with effect from 9 January 2019.

 

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