Select Language : English 日本語

Americas

Brazil: English / 日本語 / Português do Brasil
United States: English

Europe, Middle East, Africa (EMEA)

EMEA:
(Belgium, France, Germany, Netherlands, Spain, United Arab Emirates, United Kingdom)
English / 日本語 / Español / Deutsch / Français
Russia: English / 日本語 / русский

Asia Pacific

Japan(Business): English / 日本語
Japan(Residential): English / 日本語
Australia(NTT Com ICT Solutions): English
Mainland China: English / 日本語 / 簡體中文
Hong Kong & Macao: English / 日本語 / 繁体中文 / 簡體中文
India: English / 日本語
Indonesia: English
Korea: English / 日本語 / 한국어
Malaysia: English
Philippines(DTSI): English
Singapore: English / 日本語
Taiwan: English / 日本語 / 繁体中文
Thailand: English / 日本語
Vietnam: English / 日本語
lc_ic_service-kobetsu_residential-services

Residential Services

Internet Access Prices

 

  NTT i-net BB 30 NTT i-net BB Super
Download Speed up to (Theoretical) 30Mbps 100Mbps
Download Speed up to (Typical - Singapore)(*1) 16.94Mbps 86.97Mbps
Upload Speed up to 2Mbps 10Mbps
International Speed Unlimited Unlimited
Data Transfer Unlimited Unlimited
Monthly Fee S$85.49 S$128.29
One Time Set-up Fee S$107.00 S$160.50
Onsite Setup (1st time for 1 PC) Free Free
Equipment (cable modem & wireless router) Rental Free Rental Free
1 Email Account (20MB) Free Free
Contract Term 1 year 1 year

 

 

*1 More Information about Typical Broadband Speed Range of NTT i-net BB

* Onsite support is normally scheduled from 10:00am to 17:30pm weekdays or from 10:00am to 12:00pm weekend. Basically we schedule based on customer's request but it may be difficult to schedule the first choice due to our engineer's resource issue. 

* One Time Set-up Fee includes onsite set up for 1 PC (internet connection setting and cable modem/router setting) and signal activation per subscription.

* Onsite service fee will be charged to customer if change of schedule is not informed in advance as next. Weekday onsite (except Mon): by 5pm of the previous day. Sat, Sun or Mon onsite: by 5pm of Friday

Other Service Charges

No. Service Price(S$)
1 Cable Access Point Installation (HDB) 160.5
2 Cable Access Point Installation (Condominium and High Rise Apartments) 192.6
3 Hook up signal charge for retrofit block less than 2M (incl S$30 Starhub Transport Fee) 107
4 Hook up signal charge for more than 2 metres (incl S$30 Starhub Transport Fee) 181.9
5 Modem installation fee (for second and subsequent times) for the first PC 107
6 Modem installation fee (for second and subsequent times) for the second PC onwards per PC 53.5
7 Onsite Service call fee 107
8 Administrative charges for change of service address change 10.7
9 Administrative charges for change of modem MAC ID 10.7
10 Signal Activation (HDB) 53.5
11 Signal Activation (Condominium and High Rise Apartments) 64.2
12 LAN Cable (20m) 23.54
13 LAN Cable (10m) 12.84
14 Power Extension (3 way) 19.26
15 Power Adapter (3 way) 5.35

Upgrade, Downgrade and Termination Charges

No. Service Price(S$)
1 Plan Change for Upgrade* 32.1
2 Plan Change for Downgrade* 160.5
3 Terminate before 1 year of service start 192.6
4 Cancel before service installed onsite 53.5
5 Reactivation of the service after temporary disconnection 96.3

(Note) In case of Plan Change, equipment may need to change to others. In this case, equipments are delivered by the postal service. Onsite support is not provided.

* Above price is charged in any case of plan change including after service installed onsite and before service installed onsite.

All prices includes 7% GST.

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